Everything You Need, Easier to Access
Your operations information, all in one view
Quickly find the details, documents and tools tied to your Prologis property without digging through emails or switching between systems. PrologisConnect keeps essential property information in one secure place, helping you stay organized and manage day-to-day operations more easily.
Service requests, easier to submit and track
Submit and track service requests directly in PrologisConnect, giving you real-time visibility into progress and next steps. The portal makes it easier to manage maintenance needs in one place, so your operations stay on track.
Your payment information, easier to manage
Access payment details, check balances and make rent payments directly in PrologisConnect. The portal gives you a simpler, more secure way to manage payments alongside your other property needs.
The documents you need, available when you need them
Access important property and lease documents directly in PrologisConnect. The portal keeps key information organized in one secure place, so you can quickly find the files you need.
A simpler way to submit utility data
Submit utility information faster through PrologisConnect, without relying on spreadsheets or separate email threads. The portal makes it easier to share utility data securely and keep your account information organized.
A Simpler Way to Manage Your Property Needs
PrologisConnect brings the information, tools and requests you rely on into one secure portal.
One location for everything you need
Access lease details, documents, service requests and property information through one secure portal.
Centralized communication and support
Get what you need faster in one connected portal, without the extra emails, manual steps or
follow-ups.
Built to evolve alongside your business
PrologisConnect is equipped with the tools you need today, with a foundation to grow and advance as your needs evolve.
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Take a First Look
See how the new portal helps you manage everyday tasks with fewer steps.
Frequently Asked Questions
PrologisConnect is a secure customer portal where you can access key information and complete important tasks related to your Prologis property, all in one place.
You can use PrologisConnect to access key property and lease information, view documents, submit and track service requests and securely share utility data when requested. You can also make rent payments through the portal, with the option to make a one-time payment or set up recurring payments. As the platform evolves, additional features may become available based on your market and account access.
PrologisConnect gives you one secure place to access key information and complete important tasks related to your Prologis facility, reducing the need to search through emails, spreadsheets or separate systems.
To access the portal, select
on this page and follow the instructions. If you’ve already received a secure invitation from Prologis, you can also use the link in that email to register and sign in.
What if I need help logging in or registering?
If you need help logging in or registering for PrologisConnect, please contact technical support at
PrologisConnectSupport@prologis.com
.
Why am I being asked to provide utility data?
Prologis may request utility data to help support property compliance requirements (e.g., US energy benchmarking), sustainability reporting, and energy efficiency evaluation. PrologisConnect makes it easier to share that information securely in one place.
What types of utility data may be requested?
You may be asked to provide electricity, gas, water or waste information depending on your property and market requirements.
Will more features be added?
Yes. PrologisConnect is designed to keep improving and additional capabilities will be added over time.